What Coaching Has to Offer for Stakeholder Happiness

Here’s what there is to know about unhappy stakeholders. They are capable of being happy. In fact, they WANT to be happy. They’re not being unhappy to annoy you. They’re being unhappy because they have a good reason for being unhappy. As agile coach, it’s your job to coach the relationship between the product owner …

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Defeating the Four Horsemen of Hell Through Team Coaching

Jim* made Susan cry yesterday. In nursery school, this is normal and expected. However, I work with adults in IT, not three-year-olds in nursery school. Jim and Susan are senior IT professionals with about 20 years of experience each. But the dynamic is the same, at least until teams learn conflict resolution skills. Let me explain. We all …

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